These Terms & Conditions govern your access to and use of Aud99 Casino, including any games, promotions, features, and related services provided through the platform. They are designed to help you understand how the service works, what we expect from you as a player, and what you can expect from Aud99 Casino.
By creating an account, depositing, or playing, you confirm that you have read and understood these Terms & Conditions and agree to be bound by them. If you do not agree, you must not use Aud99 Casino.
Acceptance of Terms
Your use of Aud99 Casino is conditional upon your acceptance of these Terms & Conditions, as well as any additional rules displayed within the cashier, game interfaces, promotions pages, and other areas of the site. Game-specific rules and promotion terms form part of your agreement with Aud99 Casino where applicable.
You are responsible for reviewing the current version of these Terms & Conditions before you play. Continued use of Aud99 Casino after updates are published will be treated as acceptance of the updated terms.
Eligibility
Aud99 Casino is intended for adult players only. You must be at least 18 years old to register and participate. Where the minimum legal gambling age in your location is higher than 18, you must meet that higher age threshold.
You must also ensure that using online casino services is lawful in your jurisdiction. Aud99 Casino does not provide legal advice and does not guarantee that access is lawful everywhere. If you choose to use the service from Australia or elsewhere, you do so on your own initiative and are responsible for compliance with local rules that apply to you.
- Minimum age to use the site: 18+
- Players must provide accurate personal information
- Only individuals acting on their own behalf may play
Account Registration
To use the services, you must create an account. During registration you agree to provide complete and accurate information, including your correct name, date of birth, and contact details. You must keep your account information up to date so that Aud99 Casino can provide services, process payments, and perform verification checks.
Each player is permitted to hold only one account. Multiple accounts, whether created intentionally or unintentionally, may result in restrictions, voiding of promotional benefits, and other actions described in these Terms & Conditions.
Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out on your account. If you believe your account has been accessed without permission, you should stop playing and notify Aud99 Casino through the available support channels.
Verification
Aud99 Casino may require you to complete identity, age, and payment verification checks before allowing certain transactions or features. Verification may be requested at registration, prior to a withdrawal, when deposit limits change, or if account activity triggers security or responsible gambling checks.
Where verification is required, you agree to provide documents and information that reasonably confirm:
- Your identity and date of birth
- Your residential address
- Ownership or lawful use of your payment method
If requested documentation is not provided within a reasonable timeframe, Aud99 Casino may restrict your account, delay payments, or close the account in accordance with these Terms & Conditions.
Deposits
Deposits must be made using payment methods that belong to you or that you are authorised to use. Aud99 Casino may decline deposits, return funds, or request verification where a deposit cannot be validated or where the funding source appears inconsistent with the registered account details.
The minimum deposit is $A20. Minimums and available payment methods may vary depending on your location, account status, and technical availability.
Deposit Integrity
You must not attempt to reverse, cancel, or charge back a deposit once it has been used to place wagers, claim bonuses, or otherwise engage with the platform. Where a chargeback or payment dispute occurs, Aud99 Casino may suspend the account while the matter is investigated and may recover associated costs where permitted.
Withdrawals
Withdrawal requests are processed according to internal security and review procedures designed to protect players and the platform. Aud99 Casino may require verification prior to approving a withdrawal, including confirmation of identity and payment method ownership.
Withdrawals are generally paid to the same payment method used for deposits where possible. In some cases, alternative withdrawal routes may be used to complete the transaction securely and in line with payment provider rules.
Withdrawal Conditions
- Only cleared, eligible balances may be withdrawn
- Aud99 Casino may reject withdrawals to third parties
- Where bonuses apply, wagering requirements and bonus-specific limits may affect the withdrawable amount
If unusual or inconsistent play patterns are identified, Aud99 Casino may conduct additional reviews before processing a withdrawal to ensure the integrity of game outcomes and promotional use.
Bonuses
Aud99 Casino may offer bonuses, free spins, cashback, or other promotional incentives. Each offer is governed by specific promotional terms made available at the time the promotion is presented. In the event of any conflict between these Terms & Conditions and a promotion’s specific rules, the promotion rules will apply to that promotion.
Promotions are intended for recreational play. Aud99 Casino may limit eligibility for bonuses, remove a bonus, or adjust promotional participation where an account appears to be created primarily to obtain promotional value rather than to participate in ordinary gameplay.
General Bonus Principles
- Bonus funds may be subject to wagering requirements before becoming withdrawable
- Some games may contribute differently to wagering requirements
- Bonus terms may include maximum bet rules while a bonus is active
- Aud99 Casino may exclude certain payment methods from bonus eligibility
Where a bonus is granted in error, Aud99 Casino may correct the error by removing the bonus and any winnings directly attributable to that error, acting reasonably and proportionately.
Acceptable Use
You agree to use Aud99 Casino for personal entertainment in a lawful and respectful manner. You must not misuse site features, attempt to circumvent protections, or interfere with the experience of other players.
Aud99 Casino may monitor gameplay and account activity to protect platform integrity, detect technical issues, and address security risks. Such monitoring is used to support safe and consistent service operation.
Prohibited Activities
The following activities are not permitted on Aud99 Casino and may lead to restrictions, voided bonuses, voided winnings, or account closure, depending on the circumstances and subject to reasonable review:
- Creating or using multiple accounts, including accounts created for the purpose of claiming repeated promotions
- Using VPNs, proxies, or other methods to disguise location or identity where this undermines checks or restrictions
- Collusion with other players, including coordinated play intended to manipulate outcomes or promotions
- Use of bots, scripts, automation tools, or other non-human play assistance
- Fraudulent payment activity, stolen payment instruments, or unauthorised chargebacks
- Exploiting software bugs, game malfunctions, or errors in displayed balances or bonus calculations
- Harassment, abusive communications, or threats toward staff or other users
Where a game error or malfunction occurs, affected wagers and payouts may be adjusted to reflect what would have occurred without the malfunction, or they may be voided where a fair reconstruction is not possible.
Intellectual Property
All content on Aud99 Casino, including site design, text, graphics, logos, and software, is protected by intellectual property rights owned by or licensed to Aud99 Casino and its partners. You may not copy, reproduce, publish, reverse engineer, or create derivative works from the platform or its content except as permitted by mandatory law.
You are granted a limited, non-exclusive, non-transferable right to access and use the platform for personal entertainment, subject to these Terms & Conditions. This right may be withdrawn if your account is suspended or closed.
Limitation of Liability
Aud99 Casino provides services on an “as available” basis and aims to deliver a stable and secure experience, but uninterrupted access cannot be guaranteed. To the extent permitted by applicable law, Aud99 Casino is not liable for losses arising from internet interruptions, device issues, payment provider delays, unauthorised access caused by your failure to protect credentials, or events outside reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such limitation is not permitted by law. If you are entitled to statutory consumer guarantees that cannot be excluded, those rights remain unaffected.
Account Suspension
Aud99 Casino may suspend, restrict, or close an account where it is reasonable to do so for security, legal, compliance, or integrity reasons. This may include situations involving suspected fraud, verification failure, chargebacks, prohibited activities, or risk management concerns.
Where an account is suspended, access to gameplay, deposits, and withdrawals may be limited during review. Aud99 Casino will aim to handle reviews within a reasonable timeframe based on the nature of the issue and the information available.
Balances and Winnings
If an account is closed due to a serious breach, Aud99 Casino may void promotional benefits and winnings linked to the breach, and may withhold funds where required to address chargebacks, fraud losses, or other legitimate claims. Any remaining eligible balance may be returned subject to verification and payment method checks.
Privacy
Aud99 Casino processes personal data to operate the platform, provide customer support, manage payments, prevent fraud, and promote responsible gambling. Information may be shared with service providers who assist with hosting, payments, verification, analytics, and security, where necessary to deliver the service.
You should review the privacy information made available on the platform for details on what is collected, why it is collected, retention practices, and how you can exercise any applicable data rights. Aud99 Casino expects you to provide only your own personal data and not to upload or share another person’s information.
Responsible Gambling
Aud99 Casino supports responsible gambling and encourages players to treat casino play as entertainment, not as a way to earn income. You are responsible for managing your spending and time, and for seeking help if gambling stops being enjoyable.
Player Tools and Support
- Consider setting deposit or time limits to help manage play
- Take regular breaks and avoid chasing losses
- Do not gamble if it conflicts with your financial obligations
- Request account restrictions or self-exclusion where available on the platform
If you believe a minor may have accessed your device or account, you should act immediately to restrict access, change credentials, and use device-level parental controls where appropriate.
Amendments
Aud99 Casino may update these Terms & Conditions from time to time to reflect changes in the service, security practices, promotions, payment methods, or operational requirements. Updates will be effective when posted on the site.
If you do not agree to a change, you must stop using Aud99 Casino and request account closure before continuing to play. Continued use after changes are posted indicates acceptance of the revised Terms & Conditions.
Contact Information
For questions about these Terms & Conditions or your account, you can contact Aud99 Casino customer support at [email protected].
You may also use the help resources and any contact forms made available on the Aud99 Casino website for general enquiries and requests related to gameplay, payments, verification, and responsible gambling options.
